Privacy Policy

At Tranquillity Beauty Salon we take your privacy seriously and as such we are required under UK Law to keep your basic personal data (such as name, address, date of birth and medical details) for a minimum of seven years, after which time, if you are not a client, it will be securely destroyed. We will not pass any information to any third party, without your consent.

The information we hold will only be used to provide services that you have requested, and to provide you with the information regarding treatments and products we use and sell. Any information we hold will be stored in a secure place. We require your medical information to ensure we carry out your treatment safely.

When you first visit the salon you will be required to fill out a health questionnaire and you will be asked then, to sign a form giving your preferences, of how you would like to be contacted and that you consent to us holding your personal and medical information, as described above.

Any Medical Changes?

Not all treatments are suitable for everyone. If you are pregnant, taking medication, have recently had an operation or illness or have a medical condition, including cancer, please make us aware at the time of booking.

Cancellations, No Shows and Time Keeping

Please note that clients not giving a full 24 hours’ notice before cancelling their appointment will be charged 50% of the treatment booked. During busy periods, such as Christmas week, then 48 hours’ notice of a cancellation will be required or 50% of the treatment booked will be charged. For clients not attending their appointment, without notice, the full cost of the treatment booked will be charged.

Please also be aware that for us to continue to run an efficient schedule, if you arrive late we will be unable to give you the full allotted time.